FAQs

We do offer in-store pick up. To use this service, please provide your full name and contact information so we have the ease of getting your product to you in an efficient manner.

Simply give us a call at the store and we can make any changes you request.

Gordy & Sons will ship to a third party FFL dealer where you can pick up your firearm. A list of FFL dealers near you is available at checkout. Gordy & Sons does not ship to states if prohibited by law.

Gordy & Sons ships to the Continental United States. For all other areas, please contact us at +1 (713) 333-3474.

As a convenience to our customers, we offer free ground shipping on sales of $100 or more. For an extra charge, we can expedite your order. Orders under $100 will be charged by weight and shipping speed.

Most orders are shipped within two business days.

Once your order has been shipped, you will receive an email with your tracking number. If you have an account with the Gordy & Sons website, you may also log in to see the status of your order and track your package.

We are currently not offering international shipments from our website. If you are an international customer, you can call us at +1 (713) 333-3474 and we will be happy to help facilitate your purchase.

Our return policy is 30 days from the date received and must include a copy of your receipt or packing slip. For items purchased on the website using an account, you can fill out our RMA form. Otherwise, please contact us at +1 (713) 333-3474 or bring your merchandise to our store for a return.

There are no returns on new firearms or our Heritage firearms. For other guns, they must be returned to your local FFL dealer. There is a three-day inspection period that starts the day the gun is delivered to the FFL that is receiving the firearm on your behalf. We do not accept returns or exchanges on discontinued or discounted merchandise. 

As soon as the returned merchandise is received, we will immediately begin the exchange process and you will have your shipment back out to you within three business days.

 Yes, your card will be charged and the order will be handled right away.

Gift cards are available for purchase in store and will be available online soon.

Gordy & Sons accepts all major credit cards, including American Express, Visa, Master Card, Discover, certified check, wire transfer and money order.

We use the information for marketing directly to our customer list. We do not sell information or share your information with anyone for any other reason. 

Gordy & Sons Outfitters is committed to our customers' privacy. We use SSL to encrypt all customer information.

Yes! Please follow us @gordyandsons on Instagram and like our page on Facebook, Gordy & Sons Outfitters.