FAQs

Placing An Order
Shipping
  • How are firearms shipped?

    Gordy & Sons will ship to a third party FFL dealer where you can pick up your firearm. A list of FFL dealers near you is available at checkout. Gordy & Sons does not ship to states if prohibited by law.

  • Where does Gordy & Sons ship?

    Gordy & Sons ships to the Continental United States. For all other areas, please contact us at +1 (713) 333-3474.

  • How much will it cost to ship my order?

    As a convenience to our customers, we offer free ground shipping on sales of $100 or more. For an extra charge, we can expedite your order. Orders under $100 will be charged by weight and shipping speed.

  • When will my order be shipped?

    Most orders are shipped within two business days.

  • How can I track my order?

    Once your order has been shipped, you will receive an email with your tracking number. If you have an account with the Gordy & Sons website, you may also log in to see the status of your order and track your package.

  • Does Gordy & Sons ship internationally?

    We are currently not offering international shipments from our website. If you are an international customer, you can call us at +1 (713) 333-3474 and we will be happy to help facilitate your purchase.

Returns And Refunds
  • What is Gordy & Sons' Returns and Exchanges Policy?

    Our return policy is 30 days from the date received and must include a copy of your receipt or packing slip. For items purchased on the website using an account, you can fill out our RMA form. Otherwise, please contact us at +1 (713) 333-3474 or bring your merchandise to our store for a return.

    There are no returns on new firearms or our Heritage firearms. For other guns, they must be returned to your local FFL dealer. There is a three-day inspection period that starts the day the gun is delivered to the FFL that is receiving the firearm on your behalf.

  • How long will my exchange take?

    As soon as the returned merchandise is received, we will immediately begin the exchange process and you will have your shipment back out to you within three business days.

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